Your users talk.
Hotline files the bug.
A voice-and-text feedback agent that lives on your site. It watches the page, grabs the screenshot, the console errors and the exact steps the visitor took — then files a triaged, engineer-ready ticket. They just describe what went wrong, in their own words.
Teams who actually listen
A frustrated click becomes
a perfect bug report.
No forms. No screenshots to attach. No "what browser are you on?" Your visitor describes the problem — Hotline does the engineering write-up.
They talk it out — or type
One tap on the Feedback button opens a voice agent that just listens, or a box to type a quick note. No account, no fields, no friction.
Hotline captures the context
In the background it grabs the screenshot, reads the console errors, and rebuilds the visitor's last actions — narrating each step it takes.
A triaged ticket lands
You get an engineer-ready report — title, category, severity, sentiment and a quality score — clustered with similar issues and assigned to the right team.
Everything it does while
your visitor just talks.
Smart clustering & trends
Hotline groups the same problem reported a hundred ways and surfaces what's spiking — so you fix the cause, not the noise.
Private by default
Inputs are masked and PII is scrubbed in the browser before anything is sent. Capture exactly what you need — and nothing you don't.
Voice & text agent
A real conversational agent that asks the right follow-up — or a one-line text box. The visitor picks.
Auto-captured context
Screenshot, console errors, network state, browser, OS, viewport and the last actions — attached without anyone lifting a finger.
Quality scoring
Every report gets a 0–1 quality score so your team triages the signal first and the duplicates last.
Auto-triage
Category, severity and sentiment classified on arrival, then routed to the squad that owns it.
Close the loop
Visitors can opt in to an email the moment their issue ships. Turn a bug into goodwill.
Multi-site widgets
One dashboard across every site, brand and environment — production, staging and your blog, each with its own key.
Every report, triaged
and clustered for you.
Open the dashboard to a feed that's already sorted by what matters — severity, quality and what's trending right now.
Sorted by signal
Quality scores and severity dots float the reports worth reading to the top.
Full replay attached
Open any ticket for the screen, the console, the timeline and the transcript.
Trends, not tickets
Clusters reveal what's spiking this week so you fix causes, not symptoms.
One line. Live in
sixty seconds.
Drop a single script tag anywhere on your site. The widget loads in its own isolated shadow DOM — it can't break your styles, and your styles can't break it.
Add it once before </body> — or via Google Tag Manager.
Bottom-right, bottom-left or a side tab. Match it to your brand color.
Reports begin flowing into your dashboard, already triaged.
Start hearing your
users in minutes.
Hotline is in early access. Create an account, drop in the one-line snippet, and your next frustrated visitor becomes an engineer-ready ticket. Plans & pricing arrive as we leave beta — it’s free to start today.
Stop guessing.
Start hearing them.
Drop Hotline on your site and the next frustrated visitor becomes your best bug report — engineer-ready, before they've even closed the tab.
Field notes on listening to users, plus product changelog. Once a month, no noise.